Does your network require the use of multiple vendors that require multiple numbers to keep in touch? If you're like any other network, the answer to this is yes. No matter how small or big your network is, chances are, it requires more then one vendor to keep it going. Example is one vendor is your ISP (Charter, Windstream, etc). The next vendor is whoever you have to keep your network running or whoever you buy your equipment from. This can get confusing on who your employees are suppose to call for any issues relating to your network. There should be an easier way to keep track with all those vendors.
That's where we want to help. We have gained partnership with several vendors so that we can try to be the true one stop shop Telco Agent for all your IT needs. We have hardware vendors for all the devices that you will need to run your network the way you want. We are able to supply hardware from routers, switches, phones, etc all the way to Point Of Sales and cameras. Along with hardware vendors, we have several WAN vendors as well. These are the vendors that supply internet, VoIP, cloud services, COLO, and much more. This allows you to have one point of contact when you are needing to buy something new for your company whether it be new internet services for a new site or just a replacement router for the one that just went out or needs an upgrade. We do the reaching out to several vendors so you don't have to.
We also provide IT support for your network. We are able to provide local on-site work for those in the surrounding area from installing new equipment or troubleshooting exisiting equipment. We also can do remote work for those not in the area. We have monitoring tools that will alert us if your system goes down. We are able to do remote work in your network with granted access to troubleshoot and see what causing trouble in your network.
We are a small company but work with several vendors so that we can find the best possible solution for your network on both the WAN and LAN side. What more could you ask for from an IT company, a great Telco Agent, Hardware vendor, and IT support all in one.