The COVID-19 has affected many businesses within these several weeks of "stay at home" orders. Many business have had to adapt and change the way that they conduct their business in order to stay safe and still support their customers. One of the big changes is remote work. Some businesses have a vpn in place for Disater Recovery and such but most businesses do not have a remote solution for the whole team or office to work from home. There are many adpations and changes that come from this new way of working. Some of these challenges can be answered with the right solution for you. If you still have concerns or questions about remote work and solutions for cloud connectivity, give us a call and let us see what we can do for you to ensure you can keep your business running while staying safe.
Please remember, no matter what your business is, stay safe and follow the guidelines recommended so that we can all get through this in the end. Also, huge thanks to all those who have been fighting the frontlines from the start to ensure the essitenals are kept running. We know it can be hard but know we are thankful for all you do.
Does your network require the use of multiple vendors that require multiple numbers to keep in touch? If you're like any other network, the answer to this is yes. No matter how small or big your network is, chances are, it requires more then one vendor to keep it going. Example is one vendor is your ISP (Charter, Windstream, etc). The next vendor is whoever you have to keep your network running or whoever you buy your equipment from. This can get confusing on who your employees are suppose to call for any issues relating to your network. There should be an easier way to keep track with all those vendors.
That's where we want to help. We have gained partnership with several vendors so that we can try to be the true one stop shop Telco Agent for all your IT needs. We have hardware vendors for all the devices that you will need to run your network the way you want. We are able to supply hardware from routers, switches, phones, etc all the way to Point Of Sales and cameras. Along with hardware vendors, we have several WAN vendors as well. These are the vendors that supply internet, VoIP, cloud services, COLO, and much more. This allows you to have one point of contact when you are needing to buy something new for your company whether it be new internet services for a new site or just a replacement router for the one that just went out or needs an upgrade. We do the reaching out to several vendors so you don't have to.
We also provide IT support for your network. We are able to provide local on-site work for those in the surrounding area from installing new equipment or troubleshooting exisiting equipment. We also can do remote work for those not in the area. We have monitoring tools that will alert us if your system goes down. We are able to do remote work in your network with granted access to troubleshoot and see what causing trouble in your network.
We are a small company but work with several vendors so that we can find the best possible solution for your network on both the WAN and LAN side. What more could you ask for from an IT company, a great Telco Agent, Hardware vendor, and IT support all in one.